Professional success requires not only technical competences. Increasingly, employees are required to have additional key qualifications, for example in communication. In our business training, employees can acquire and develop various competences for their professional success. Each training and seminar is individually geared towards the needs of the employees. Whether it’s a training on time and self-management, conversation and communication, sales and customer management or social competence - we work together with you towards your personal success and the success of your company!
The business training and communication training can either be held face-to-face, online on KERN Virtual™, or independently in theKERN SkillsAcademy™.
Do your employees constantly prove themselves as experts in your industry, but often lack the skills and confidence they need to deal with business partners? Or do you want to bring your team closer together and avoid the potential for conflict from the outset? Then KERN AG business training is precisely what you need.
Our business training comprises a number of different courses from the areas of business and communication. Each seminar is individually designed to take account of your corporate goals and includes a precise mix of teaching of facts, practical application in the form of one-to-one or group exercises and multimedia teaching materials.
Our business training courses expand your knowledge and skills in different areas of your workday:
First impressions count, particularly when dealing with potential customers, or establishing new contacts. This is why our training sessions teach you and your team how to appear confident and communicate professionally. Awareness and giving and receiving feedback and criticism can be part and content of the training, as well as body language.
Leading successful discussions with colleagues and customers requires sensitivity and communication skills. We therefore teach the basics of communication and rhetoric along with valuable skills to help you manage negotiations with confidence, and conduct conversations in such a way that your goals may be realised. Another focus is also on the topic of body language. We also offer rhetoric seminars and moderation courses. This aspect of business training is particularly suitable for managers in decision-making positions.
Our range of seminars in the area of customer management focuses on developing negotiating skills. Our training helps specialists and managers as well as sales staff acquire core competences in sales, administration, customer management, key account management as well as leadership.