Business success in Russia

Over the past two decades, Russia has clearly emerged as the biggest country on the earth in all areas of business. Nevertheless, it maintains many of its own traditions which clearly distinguish the country from Central and Western European culture. The ability to recognise and deal with these differences is all the more important now that Russia has become a significant trading partner.

KERN Training supports you in establishing, further developing and intensifying your business relationships with Russian partners with intercultural training tailored to your needs.

Intercultural training Russia

Our training teaches managers to operate in Russia successfully and without conflict, and to manage and motivate staff; your employees will be able to work effectively and purposefully and present the company to your business partners in a convincing and needs-oriented way. KERN Training paves the way to business success in Russia.

Topics:

• Culture and its elements: Terms and definitions
• Culture in comparison: Self-image and public image
• General information on Russia: Country and people
• History of Russia: Tradition, mentality, current topics
• Communication channels in Russia
• Build relationships: verbal and non-verbal communication, formalities, small talk, invitations, gifts and private and business communication situations
• Conducting negotiations
  • Division of roles and understanding hierarchy
  • Keeping track of time: Scheduling and duration of negotiations
  • Willingness to compromise
  • Strategies for price and contract negotiations
  • Conflict management
  • Significance of personal relationships
  • Dealing with praise and criticism
  • Feedback and objections
  • Risks of losing face
  • Humour

On request, the training can be adapted to the target areas of Ukraine and Belarus.

You are interested in intercultural training? Do not hesitate to contact us for more information.

Interested in a social skills seminar for you and your staff? Send us your enquiry via the contact form or give us a call.