• Skills, social

    Social skills

    Soft Skills for working with your colleagues, to strengthen the teams and for communication and interaction with business partners.

Design Thinking

Design Thinking teaches you how you can develop concrete ideas for innovations in a co-creative team process with colleagues from different or the same divisions and specialist disciplines. Design Thinking offers you new stimuli and solution approaches for your project. The Design Thinking training is for specialist and executive personnel who want to improve their skills in dealing with new solution approaches. 

Overview of training content:

The Design Thinking training includes the basic elements of Design Thinking along with the six phases of the Design Thinking process and its implementation in the corporate culture.

  • The Design Thinking process steps
    • Define and investigate the problem area
    • Understand users
    • Create empathy – the empathy map
    • Research the demands: Lead and evaluate interviews
    • Establish customer needs and insights
    • Synthesis
  • Development of innovative solutions using different application areas
    • Different brainstorming and creativity techniques
    • Evaluate and select ideas
  • Create and lead your own Design Thinking workshop
  • Stimulate creativity through joy and passion
  • Integrate the elements of Design Thinking into your daily working life
  • Prototyping
    • Types of prototype
    • Create prototypes
    • Test and refine prototypes

The precise training content can be adapted to your individual needs and requirements. Are you interested in a Design Thinking training course? Simply get in touch with us! We're happy to help.

Design Thinking

Design Thinking teaches you how you can develop concrete ideas for innovations in a co-creative team process with colleagues from different or the same divisions and specialist disciplines. Design Thinking offers you new stimuli and solution approaches for your project. The Design Thinking training is for specialist and executive personnel who want to improve their skills in dealing with new solution approaches. 

Overview of training content:

The Design Thinking training includes the basic elements of Design Thinking along with the six phases of the Design Thinking process and its implementation in the corporate culture.

  • The Design Thinking process steps
    • Define and investigate the problem area
    • Understand users
    • Create empathy – the empathy map
    • Research the demands: Lead and evaluate interviews
    • Establish customer needs and insights
    • Synthesis
  • Development of innovative solutions using different application areas
    • Different brainstorming and creativity techniques
    • Evaluate and select ideas
  • Create and lead your own Design Thinking workshop
  • Stimulate creativity through joy and passion
  • Integrate the elements of Design Thinking into your daily working life
  • Prototyping
    • Types of prototype
    • Create prototypes
    • Test and refine prototypes

The precise training content can be adapted to your individual needs and requirements. Are you interested in a Design Thinking training course? Simply get in touch with us! We're happy to help.

Collaboration in a team

Project-related work in day-to-day business is highly varied, and usually entails new experiences and tasks as well as contact with new colleagues. Misunderstandings and conflicts are not unusual in such groups and constellations. Differences in corporate culture come into play – whether it's in the attitude to work, the understanding of hierarchy or passing on information. The way in which everyone involved works, can vary significantly. Our training for collaboration within a team focuses on the causes of such conflicts, and offers you practical tools for dealing with cross-cultural work situations.

Objectives:

  • Valuing your colleagues
  • Target-oriented and efficient collaboration
  • Recognising strengths and potential and using these to best advantage
  • Creating an optimal working environment
  • Actively driving collaboration

Training content:

The contents of the training are very varied: The final content of the course will be agreed based on individual needs and the participants' requirements. The course content includes team development and the individual roles of employees within the team. How can you increase motivation and deal with objectors and blockers? 

  • Phases of team development
  • Types of teams and their strengths and weaknesses
  • Group dynamics and group processes
  • Identifying solutions
  • Communication and cooperation
  • Clear relationships within the team
  • Flexible role design
  • Clear goals
  • Particular requirements of building a team

Other programme content includes the basics of communication, general organisation and holding efficient meetings, active listening and designing feedback processes. Problematic situations such as subconscious or open discrimination on the part of team members, failure to stick to agreements or not implementing decisions – these are all issues that can have a major negative impact on team work. So it's all the more important to address critical situations such as these. During this course, our qualified trainers will give you various tips and suggestions for dealing with such problems in team work.

The diversity of team members means you also have to address intercultural issues in order to develop sensitivity and tolerance towards other people, as well as an awareness of your own culture.

This is a practice-based course, in particular because the participants bring their own case studies and situations they have experienced into the course with them.

Are you interested in team collaboration training? Simply get in touch with us!

We're happy to help

We are there for you Monday to Friday from 8:00 a.m. to 7:00 p.m.

Tel.: 020 520 0740
Email: info@kerntraining.com