The family-run training provider was awarded the DEUTSCHLAND TEST seal of approval by the magazine FOCUS as part of a study entitled "Gelernt ist gelernt" carried out in cooperation with the Cologne-based analysis and consulting company ServiceValue. The survey identified the best continuing education providers in Germany - including business schools, correspondence colleges, language teaching institutes and e-learning providers.
More than 21,000 customers completed an online survey about the 146 providers in total. The main focus of the survey was assessing customer satisfaction with regards to the products and services offered by the individual providers. The interviewed customers then gave a rating to show satisfaction level with marks between 1 and 6 – from “enthusiastic” to “not satisfied”. From this a mean value was calculated for accurate comparison.
KERN Training was listed among the six best language training institutes in Germany. The Managing Director of KERN Training, Michael Kern, shares his satisfaction with the result: “We are delighted with this result which confirms yet again from an independent source that our services lead to happy customers. It shows us that we are successfully responding to the individual wishes of our customers with our further training and customer service".
Contact for media
Jessica Tosstorff
KERN AG Training
Leipziger Straße 51
60487 Frankfurt
Deutschland
Email: presse@kerntraining.com
www.kerntraining.co