Language training over the telephone

Do you want to use your voice to convince, and communicate with confidence? Then training by telephone is perfect for you! This course will allow you to improve your language abilities quickly and effectively. Animated language training with a highly qualified telephone coach leads to linguistic success.

Participants learn how to talk on the phone, improve their speed and fluency of speech, and quickly develop their understanding of foreign-language phone calls. They learn to express themselves confidently using the chosen vocabulary and expressions. Real-life examples give students the confidence they need to communicate with colleagues over the telephone and actively provide the necessary support.

Potential training content includes:

• On-the-job business topics
• How do you convey relevant information?
• How can I express myself more elegantly?
• Politeness forms for a successful discussion
• Questioning techniques
• Controlling the discussion
• Small talk
• Building vocabulary and grammar