English for Business Communication

Professional business communication means more than just using the language correctly – and it's becoming increasingly important given the rise in international relationships. This training conveys all the necessary skills for successful business communication - whether it’s by mail or by telephone. This ensures that the participants are well-prepared for contact with foreign business partners.

Objectives:

• Professional appearance and positive affect
• Greater skill in negotiations through better command of language and conversation
• Improved long-term cooperation by eliminating communicative misunderstandings
• Higher productivity through effective communication

Overview of the training content:

• Golden rules of business correspondence via e-mail and telephone (confident writing style, important phrases and expressions)
• Leading and directing conversations
• Forms of address and rules of greeting in business communication
• Questioning techniques
• Ability to discuss complex issues
• Effect of your own voice